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  1. Impala
  2. Stay Data API
  3. PMS FAQs

PMS FAQs

  • How to set up ISO codes in Suite8
  • The hotel has reinstated a cancelled booking, why is the new booking status not reflected on the API?
  • Property management systems that we support
  • Connecting a Hotel to Impala's API for each compatible PMS
  • How often does Impala queries the data for each PMS?
  • How far back does Impala retrieve data (per PMS)
  • How do I check which version of Opera I have?
  • How do I check which version of Protel I have?
  • Changing the frequency of the Impala reports in Opera PMS
  • What is the Impala Robotic Process Automation and how does it work for hotels?
  • What happens when I connect my hotel’s PMS to the Impala Data Reader?
  • System requirements for the Data Reader
  • With Opera, does Impala require an OXI/OWS?
  • Why is the Impala Data Reader more secure than traditional PMS interfaces?
  • Installing Impala with hotel that have a Central Reservation System
  • Guestline: Why do "Guests" in the management console appear as "Not Synced"
  • Protel PMS: email template used by Tech Partners for hotel onboarding session
  • Suite8 PMS: email template used by Tech Partners for hotel onboarding session
  • Opera PMS: email template used by Tech Partners for hotel onboarding session
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