Is there a cost associated with retrieving hotel content and availability? February 09, 2021 09:14 Updated Impala will only charge when a real booking is created in the production environment. You can read more about our billing here. Related articles Billing FAQs How is the Booking API priced? What information is available through the Booking API? What commission are OTA's able to make? What do I do if the guest cancels their booking directly with the hotel?