Is there a cost associated with retrieving hotel content and availability? April 29, 2021 15:42 Updated Impala will only charge when a real booking is created in the production environment. You can read more about our billing here. Related articles Billing FAQs What information is available through the Impala Booking? If I don’t have money in my account to pay Impala immediately, will a customer booking fail? What commission are distribution partners able to make? How does the distribution of payments work?