Opera
Default: 1 year in the past.
This is adjustable when setting up the reports (Disclaimer: adjusting the reports might result in reports failing as we are unable to process large datasets)
SQL Server
Default: 1 year in the past.
This is adjustable on a hotel-level (Disclaimer: adjusting the query can potentially have negative effects on the hotel's system and our ability to parse the data).
Infor HMS*
This integration currently returns bookings starting from the date the hotel connected to Impala, as well as bookings in the past that have since been updated. The integration won't return any past bookings beyond that.
Booking and guest details update whenever the booking changes status, e.g., from EXPECTED to CHECKED_IN.
*Please note that, unfortunately, we only support the Infor integration for hotels with an existing connection between Impala and Infor. At this time, we are no longer able to accept any new request to integrate into this PMS.
Suite8
1 year
Mews
1 year
Guestline
1 year (but the data range of booking cannot be greater than 14 days)
Clock PMS
1 year