This article summarises how often we receive updates per data point for each property management system Impala has an active integration with for the Impala Stay.
Opera
- Every 1 minute
- Reservations report
- Every 5 minutes:
- Room status report
- Every 30 minutes
- Room types report
- Rooms report
- Bills report
- Every 1 hour
- Amount breakdown report
- Every 24 hours (scheduled at 03:30):
- Reservations sync report
Suite8
- At 13:30 UTC and every minute
- Booking & booking set
- At midnight and every 30th minute of the hour (there are 2 schedules)
- Bills
- Guests
- At every 30th minute of the hour
- Allocations
- Areas
- Area types
- Companies
- At 13:15 UTC - once a day
- Rate plan
SQL Server
- At 13:30 UTC and every minute
- Booking & booking set
- At midnight and every 30th minute of the hour (there are 2 schedules)
- Bills
- Guests
- At every 30th minute of the hour
- Allocations
- Areas
- Area types
- Companies
- At 13:15 UTC - once a day
- Rate Plan
Infor HMS*
- Every 1 minute
- Current bookings
- Every 30 minutes:
- Areas
- Every 24 hours:
- Area types
- Future bookings
Mews
- Up to 15 minute latency, this applies to:
- Guests
- Bookings
- Area types
- Areas
- Rate plans
- Rate sets
- Extras
Guestline
- Up to 15 minute latency, this applies to:
- Areas
- Area types
- Extras
- Bookings (bookings created or updated in the last 24 hrs)
Clock PMS
- Push notification:
- We receive a push notification from Clock PMS when resources are updated. As a result, we can receive almost instant (1-3 min) updates to bookings
- Once a day
- Bookings that have been created or updated in the last 7 days
- Rate plans
- Every 15 minutes
- Rates
*Please note that unfortunately we only support the Infor integration for hotels that have an existing connection between Impala and Infor. At this time we are no longer able to accept any new request to integrate into this PMS.